Last updated
Last updated
Open BitMart Website
Go to the BitMart website using your preferred web browser.
Access the Login Page
On the homepage, find and click the "Log In" button. This is usually located in the top right corner of the website.
Enter Your Credentials
Email/Phone: Enter the email address or phone number associated with your BitMart account.
Password: Enter your password.
Two-Factor Authentication (2FA)
If you have enabled 2FA, you will need to enter the authentication code from your authenticator app (such as Google Authenticator or Authy).
Complete CAPTCHA (if prompted)
Sometimes you may need to complete a CAPTCHA verification for security purposes.
Click "Log In"
After entering your credentials and completing any security prompts, click the "Log In" button to access your account.
Forgot Password: If you’ve forgotten your password, click the "Forgot Password" link on the login page. Follow the instructions to reset your password.
Account Security: Ensure your account is secure by enabling Two-Factor Authentication (2FA) and using a strong, unique password.
Email Verification: Sometimes, BitMart might ask for email verification. Check your email for any verification links and follow the instructions provided.
Incorrect Credentials: Double-check your email/phone and password to ensure they are entered correctly.
2FA Issues: Ensure the time on your authenticator app is synchronized correctly if you face issues with 2FA codes.
Browser Issues: Clear your browser cache or try logging in from a different browser or device if you encounter persistent problems.
By following these steps, you should be able to successfully log in to your BitMart account and manage your digital assets. If you continue to experience issues, consider reaching out to BitMart’s customer support for assistance.